Privacy Policy
Website: https://corefitness.ae
Last Updated: 22nd June, 2026
At CoreFitness, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, place an order, submit a form, contact us, or use any of our services.
By using our website, you agree to the terms of this Privacy Policy.
1. Who We Are
Our website address is: https://corefitness.ae
CoreFitness provides gym equipment, fitness products, repair and maintenance services, AMC services, and gym setup solutions in the United Arab Emirates.
2. Information We Collect
We may collect personal information when you:
1. Visit our website
2. Place an order
3. Create an account
4. Submit a contact form
5. Request a repair or maintenance service
6. Request an AMC quote
7. Contact us through WhatsApp, phone, email, or website chat
8. Subscribe to updates or offers
9. Leave a comment or review on the website
The information we may collect includes:
1. Full name
2. Email address
3. Phone number
4. Delivery address
5. Billing address
6. Order details
7. Product or equipment details
8. Service request details
9. Payment confirmation details
10. Communication history
11. IP addressBrowser type and device information
12. Website usage and cookie data
We only collect information that is necessary to process orders, provide services, respond to inquiries, improve our website, and support our customers.
3. How We Use Your Information
We may use your information to:
1. Process and manage orders
2. Arrange delivery and installation
3. Respond to inquiries and service requests
4. Provide repair, maintenance, and AMC support
5. Contact you regarding your order or service request
6. Send invoices, order confirmations, or service updates
7. Improve our website, products, and customer service
8. Prevent fraud, spam, misuse, or security issues
9. Comply with legal, tax, accounting, or regulatory requirements
10. Send promotional updates only where permitted or consented to
We do not sell your personal information.
4. Contact Forms
When you submit a contact form, service request form, AMC request form, or callback form on our website, we collect the information you provide in the form.
This may include your name, email address, phone number, equipment type, location, and message details. We use this information only to respond to your inquiry, provide a quote, arrange a service, or assist you with your request.
5. Orders, Delivery & Services
When you place an order or request a service, we may collect and use your information to:
1. Confirm product availability
2. Process payment or payment confirmation
3. Arrange delivery
4. Arrange installation or assembly
5. Schedule repair or maintenance visits
6. Provide warranty or after-sales support
7. Contact you for order or service updates
Your delivery or service details may be shared with trusted delivery partners, technicians, installation teams, or service providers only when necessary to complete your order or service request.
6. Payments
If online payments are available on our website, payment information is processed through secure third-party payment providers.
CoreFitness does not store your full credit card or debit card details on our website servers.
Payment providers may collect and process payment-related information according to their own privacy and security policies.
7. Comments & Reviews
If visitors leave comments or reviews on our website, we may collect the data shown in the comment or review form, along with the visitor’s IP address and browser user agent string to help detect spam.
If you use a profile image service such as Gravatar, an anonymized string created from your email address may be provided to that service to check whether you are using it. After approval of your comment or review, your profile picture may be visible publicly in the context of your comment or review.
8. Media Uploads
If you upload images to our website through a form or service request, please avoid uploading images that contain embedded location data, such as EXIF GPS data.
Uploaded images may be used only to understand your inquiry, inspect equipment condition, process a service request, or provide support.
9. Cookies
Our website may use cookies to improve your browsing experience, remember preferences, support account login, analyze website performance, and help us understand how visitors use the website.
Cookies may be used for:
1. Website functionality
2. Shopping cart functionality
3. Login sessions
4. Form performance
5. Security and spam protection
6. Analytics and website improvement
7. Marketing or advertising, where applicable
You can manage or disable cookies through your browser settings. However, some parts of the website may not work properly if cookies are disabled.
10. Account & Login Cookies
If you create an account or log in to our website, cookies may be used to save your login information and display preferences.
Login cookies may last for a limited period unless you choose “Remember Me”. If you log out of your account, login cookies will be removed.
11. Embedded Content From Other Websites
Pages or articles on this website may include embedded content, such as videos, images, maps, social media posts, or other third-party content.
Embedded content from other websites behaves in the same way as if you visited that third-party website directly. These websites may collect data about you, use cookies, use additional tracking, and monitor your interaction with their content.
CoreFitness is not responsible for the privacy practices of third-party websites.
12. Analytics & Advertising
We may use analytics tools to understand website traffic, visitor behavior, page performance, and marketing effectiveness.
We may also use advertising or tracking tools, such as Google Ads, Meta/Facebook Pixel, or similar services, to measure campaign performance and show relevant advertisements.
These tools may collect information such as page visits, device type, browser type, IP address, and interaction data. Where required, such tools may use cookies or similar technologies.
You can manage cookie preferences through your browser or available cookie settings on our website.
13. Who We Share Your Data With
We may share necessary information with trusted third parties only when required to provide our products or services.
This may include:
1. Delivery partners
2. Installation teams
3. Repair and maintenance technicians
4. Payment processors
5. Website hosting providers
6. Email service providers
7. IT and security providers
8. Analytics and advertising platforms
9. Legal, accounting, or regulatory authorities where required by law
We do not sell, rent, or trade your personal information.
14. How Long We Retain Your Data
We retain personal information only for as long as necessary for the purpose it was collected, including order processing, customer support, warranty records, service history, legal compliance, accounting, tax requirements, and fraud prevention.
Order records, invoices, service records, and communication history may be retained for business, warranty, tax, or legal purposes.
If you leave a comment or review, the comment or review and its metadata may be retained unless removal is requested and legally permitted.
15. Your Rights
Depending on applicable laws, you may have the right to:
1. Request access to personal information we hold about you
2. Request correction of inaccurate information
3. Request deletion of your personal information where legally permitted
4. Request restriction of processingObject to certain uses of your information
5. Withdraw consent where processing is based on consent
6. Request a copy of your personal data where applicable
Some information may need to be retained for legal, tax, warranty, security, or administrative purposes.
To make a privacy-related request, please contact us using the details below.
16. Data Security
We take reasonable steps to protect your personal information from unauthorized access, loss, misuse, alteration, or disclosure.
However, no website, online transmission, or storage system can be guaranteed to be completely secure. You are responsible for keeping your account login details confidential and using secure devices and networks when accessing our website.
17. Children’s Privacy
Our website is intended for general customers looking for gym equipment and fitness services. We do not knowingly collect personal information from children.
If you believe a child has provided personal information to us, please contact us and we will take appropriate steps to review and remove the information where required.
18. Where Your Data Is Sent
Visitor comments, forms, or submissions may be checked through automated spam detection or security services.
Your information may also be processed by service providers that help us operate the website, process payments, provide analytics, deliver orders, or support customer service.
19. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any updates will be posted on this page with the updated date.
Your continued use of our website after changes are posted means you accept the updated Privacy Policy.
20. Contact Us
For privacy questions, data requests, complaints, or concerns, please contact us:
Website: https://corefitness.ae
Email: support@corefitness.ae
Phone/WhatsApp: +971 54 376 9606
Location: United Arab Emirates